Course detail

Participants:           Any function 

Duration:                 1 day duration

Attendants:             Maximum 30 persons  

Topics:

·       Definition of Analytical Thinking and Decision Making

·       Root Cause Analysis

·       Decision Tree Analysis

·       Grid Analysis

·       Six Thinking Hat

·       Force Field Analysis

·       Decision Matrix

Training method

·        Slides presentation, open discussion, Exercise, Workshop

Program Preparation

·       Data projector

·       Room Set Up: Small Group of 4-5 persons

·       Facilitator: White board and 4 flip charts with suitable markers

·       Participants: Post It note, A4 paper, 5 THB coin for 3 coins /person

·       Participants’ folders

·       Handout

Result of this course

1. Understand the systematic process of problem solving.
2. Define the issue as a starting point for your project.
3.  Know how to apply specific techniques, such as root cause analysis, Grid Analysis.
4. Know how to test your proposed solutions before submission to other cross functional.
5. Know how to present viable solutions for solving critical problems.